To begin selling calls on the Ringba Exchange, you need ring tree target inside the Ringba platform that passes data and receives bids dynamically from a buyer. This setup lets you send a request to the buyer before sending the call and, depending on the buyer's response, forward the call to them.
This guide explains how to create the ring tree target and add it to a campaign. This article contains the following sections:
- Before you begin
- Integrating with your Ringba Account
- Generating a Ring Tree Target
- Adding an RTT to a Routing Plan
- Need Help?
Before you begin
To complete this procedure, you need an API token from your Ringba account. To generate the API token, navigate to Security > API Access Tokens in your Ringba account.
Click the Add API Access Token button to add a new API access token.
For step-by-step instructions on generating an API token, see API Access Tokens in the Ringba user knowledge base.
Integrating with your Ringba Account
Use the following steps:
- In Ringba X, navigate to Ringba Integration in the left navigation.
The Ringba Integration screen appears. - Paste the API token you generated in your Ringba account into the Ringba API Token field and click Save Token.
A success message to let you know you added your API token successfully. - Select your Ringba account name from Ringba Account drop-down list and click Save.
Generating a Ring Tree Target
Once your Ringba X account is integrated with your Ringba account, you will see a Request RTT option in the Actions drop-down for each offer you are approved on.
Click Request RTT to start the automatic process. Once the RTT creation process is complete, the newly created RTT appears on the Manage Ring Tree Targets screen in your Ringba account.
Adding an RTT to a Routing Plan
You can add your new RTT to your routing plan for a campaign by opening the campaign scrolling to the Call Routing section.
Choose the Trees tab and find your new RTT to add to the routing plan. Click the arrow icon in the Add column and a window appear for you to configure how the routing plan treats the RTT.
Complete the fields in the window and click the Add button to save your changes.
Need Help?
If you need help with your ring tree targets, our team can help. Contact us at support@ringba.com or reach out to your account manager for a review session.